Case Study

How GameStop Leveled Up their Social Strategy with Falcon

Discover how the world's largest retail gaming and trade-in destination improved collaboration and communication with Falcon.

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As one of Falcon's longest-standing clients, the team at GameStop has seen the Falcon platform change over the years with new feature rollouts and updates. Some things stay the same though—like top-tier user experience and customer service.

With the help of Falcon, the GameStop team has:

  • – Improved collaboration across markets
  • – Planned and executed high-performing Black Friday campaigns
  • – Provided best-in-class customer service for their audience