Social Payments with Payoneer.
How Payoneer masters social customer service and runs a vibrant brand ambassador program.
- How to run top-notch social customer service
- How to create a global ambassador program
- The future of payments is going social
Payoneer is a global payment company that operates cross-border transactions between over 200 countries for millions of professionals and businesses. Thousands of leading companies (including Airbnb, Fiverr and 99designs) rely on Payoneer's mass payout services.
Founded in 2005 and based in New York, Payoneer is venture-backed, profitable and ranked in the top 100 of Inc. 5000's Financial Services companies. Payoneer's services and customer service are fast becoming a leader in social media banking.
Payoneer operates in a sensitive industry, as clients rely on Payoneer to deliver their paychecks. So, naturally, one of Payoneer’s main business objectives is listening and engaging with their users online, and having top-notch customer service.
And, as online payments become more social, the company looks to pioneer its industry with its own marketing and the services they offer. Falcon.io and Payoneer, both young, modern companies, are growing fast together, and optimizing Payoneer's social presence through stellar social customer service, modern workflows, and brand ambassador communities.