Convince Your Boss.

With our customizable presentation, you’re all set to sell the need for a customer experience platform to your boss.

Convince Your Boss Now


Make A Winning Impression.

With this presentation, you’re able to easily show:

  • Why social media & CX is important
  • How your current situation looks
  • Where and how you can improve your strategy
  • Why a tool is essential to deliver on your business objective


The presentation is filled with notes and can easily be customized to cater to your business and use case.

Convince Your Boss Now

4 Key Considerations.

1. Are You Delivering the Right Customer Experience?

Have a clear vision of where you’re headed.

  • What actions is your company already taking in each phase?
  • Which touchpoints will you focus on next to increase your Customer Experience affinity?
  • Why should Customer Experience be an important part of your business?


2. How Can You Impact Your Marketing Goals?

Know how and which goals you can impact.

  • What are your current marketing goals?
  • Do your social media goals support your overall marketing objectives?
  • How do you use social to deliver better Customer Experience?
  • For a glimpse into how your CMO sees social marketing success, check out this blog post.

3. How Will You Demonstrate Return On Investment?

Use data to help your boss see the ROI.

  • 93% of CMOs say that they are under more pressure to deliver measurable ROI
  • Which metrics will you use to demonstrate the value of Customer Experience?
  • How much time does the initiative need to produce viable results?
  • Learn how to measure and demonstrate ROI – read our ROI Handbook


4. Do You Have A Clear Implementation Plan?

Be ready to answer the following:

  • What marketing pains do you want Customer Experience to relieve?
  • Who in your company is going to help you implement Customer Experience?
  • What is your timeline to implement Customer Experience?
  • How much would you want to spend on the program?

Reframe The Biggest Objections.

“It costs too much”

Demonstrate the increasing ROI that social offers and how it will provide value to your business.

“Implementation is too complex and expensive”

Implementation is easy with Falcon. Our team gets you started with Falcon quickly and efficiently.

social content calendar

“We’re not ready to start the social / CX journey”

You’re already on that journey, you just need to figure out how far along you are. Check out our affinity model and pinpoint your position, then decide how best to proceed.

“The ongoing flexibility, support and guidance from the team at is second to none.”

Martin Majlund, Group Marketing Technologist, Carlsberg

Discover The Possibilities With Falcon

To deliver an exceptional Customer Experience, you need a tool to help you execute your strategy. With, you can:

  • Integrate campaigns in one calendar
  • Cut through the noise with sentiment
  • Plug into the top data sources
  • Stay alert to relevant trends
  • Prioritize responses with a unique inbox
  • Ensure only quality goes out

Convince Your Boss Today.

Use our customizable powerpoint filled with arguments and insights.