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Contact Us app.

How to use a Contact Us application to allow email on Facebook.


The Contact Us application enables you to create a Facebook tab inviting your fans to reach out to you directly and handle your conversations via email - this can be used as an alternative to Facebook's Direct Messages function.

The application employs most of the features provided by Build, such as creating customized visuals and selecting your preferred input fields.

Before creating your own Contact App, be sure to read through our Introduction to the App Builder.


  1. Start by entering the email address from which you want to drive your communication to your fans from.
  2. Proceed with customizing the rest of the app by using the various setup options available in the app builder.
  3. Once you have Saved your changes and brought your application Online, your fans will be able to access the app and reach out to you.
  4. You will receive an email notification to the registered email account displaying the input field information and the actual message of your fans. 


Hot tip: You can make your application available on mobile devices using the Copy App Link feature.