We’ve made managing high-volume channels in Engage so much easier by introducing bulk actions. Work through thousands of messages faster than ever.
STEP-BY-STEP: TWO WAYS TO SIMPLIFY MASS-ENGAGEMENT.
1. Use the check boxes on the left-hand side of each message to select multiple messages you would like to moderate.
2. Use the check mark selector with the options to select All/None/Unread/Contains Spam/ Is prioritized
3. In the Bulk Action Menu that appears at the above your selected message stream, select the appropriate action.
Note – If a post has more comments than have been selected, scroll down to the very bottom of the thread before Selecting All.
- Mark/unmark as spam
- Mark/unmark as priority
- Like (for Facebook comments & replies only)
- Like (for Tweets only)
- Mark as read