Help Center.

If you have any questions about Falcon.io, we are here to help.

Enable notifications.

Get alerts for incoming messages.

 

This feature will make sure that no interaction from your fans goes by unnoticed. Engage notifications allow you to be notified by email every time a new message comes into Engage on a specific channel.

STEP-BY-STEP: SUBSCRIBE TO NOTIFICATIONS.

  1. Click your avatar in the upper right-hand corner of the page.
  2. Select My Profile from the menu.
  3. In My Profile, select Notifications from the left-hand menu.
  4. Check the boxes next to each channel for which you’d like to receive notification emails.
  5. The notifications will be triggered every time a 3rd party message comes in.

Message Types

The notification system works for 3rd party messages. For Twitter, for example, only mentions & Direct Messages sent by other users will trigger a notification.

For Facebook, a notification will by triggered when fans are sending messages, comments and Private Messages to your page.