Help Center.

If you have any questions about Falcon.io, we are here to help.

Add channels.

Learn how to add your social media channels in order to manage them all from one platform.

 

 

STEP-BY-STEP: ADD YOUR CHANNEL IN A FEW SHORT STEPS 

1. Hover over your user icon in the lower left-hand corner of the platform and select Settings from the menu.

2. Click on Channels under Channel Settings

3. Click on the Add Channels button. 

4. Choose the network you would like to connect – Facebook, Google +Twitter, YouTube, Instagram, Tumblr, LinkedIn, Email. 

3. Authorize each of the permission requests that are asked of you. It’s important to not skip any questions or you may run into publishing issues later.

4. Select the pages you would like to add to Falcon and choose Connect (X) Channels.

 
Hot tip: Be sure you have the log in details ready for each of your social media channels, and that you have the required Administrative rights for the pages that you want to add (example: you must be a Page Manager on your Facebook pages). 

 

NETWORK-SPECIFIC INSTRUCTIONS.

Follow the Step-by-Step above and take the additional steps per network below.

 

Facebook

1. Select Add for each individual page you wish to add. If you already have Facebook pages in Falcon, you can update them by selecting Update.

2. Select Continue. You’ll be redirected back to Falcon.

3. To comply with updated Facebook policy, Falcon requires you to provide us with Page Editor access to all your connected pages now. Read more about how to grant access Falcon.io access to your Facebook Page here.

 

Twitter

1. Select Authorize App.

2. You’ll be redirected back to Falcon.

 

Instagram

1. Login to your company’s Instagram account. If you have previously logged in to your Instagram account from a browser, make sure the correct account is being displayed. 

2. Click on the Authorize button. 

3. Select the Instagram page channel and click on the Connect (X) Channels button. 

 

LinkedIn

1. Sign into LinkedIn and approve access for Falcon.

2. Select Continue. You’ll be redirected back to Falcon.

Note, your LinkedIn page will disconnect from Falcon every 60 days. This is a requirement of LinkedIn’s API. To help keep the page connected, you’ll get an email reminder each time the page disconnects.

 

Google+

1. Select Accept when asked to authorize Falcon.

2. You’ll be redirected back to Falcon.

 

YouTube

1. Select Accept.

2. You’ll be redirected back to Falcon.