Help Center.

If you have any questions about, we are here to help.

Get Started with Smart Settings & Home

Learn how to use your settings to organize users and channels.

Ensuring that your internal structure within Falcon is set up correctly is your first step to social media success. You'll find full step-by-step instructions for just about anything settings-related in our Manage section within the Help Center. In our experience, your first clicks in Falcon will take you to:

  1. Connect channels
  2. Add users after deciding on user roles
  3. Team management*

*Super important to remember: you must manually add channels and users to a team (steps 2 & 3).

Watch the live class hosted by Matt to discover how to create new users, add channels and create teams, templates and more.


And don't forget, if you have any questions or need help reach out to our Support team or your Customer Success Manager.