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Advanced Query Builder.

Build smarter queries to get to the heart of the conversation.

 

If the query you have built in the Query Builder returns a lot of noise, you now have the option to add additional parameters and create even more complex queries, using grouping and advanced filters.

 

Screen Shot 2015-06-11 at 12.56.10

 

STEP-BY-STEP

1. After using the Query Builder, select Advanced. 

2. Under Advanced you can build your query using a range of parameters and filtering options. Refer to the Cheatsheet for further information.

3. The system will automatically validate your query and produce estimated results in the Live Preview.

4. When happy, click Save. 

 

 

INTRODUCTION TO LISTEN.

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FILTERS.

To further narrow down your results, you can use any of the following filters. 

Language

We offer filtering by ISO 639, a standardized way of classifying all known languages. Over 180 languages can be filtered.

Example: language:eng

Country

Where possible, we will filter results by the country from which the result came from.

Example: country:dnk

Sentiment

When sentiment is assigned, you can filter by Positive, Neutral or Negative.

Example: sentiment:positive

url

You can specify a url to return results where your website is mentioned.

Example: url:falcon.io would return results if falcon.io is linked to from blogs/news etc.

media

You can define the types of results you receive by the rich media they contain.

Example: media:image

twitterfollowers

You can limit Twitter results to users with a specified range of followers.

Example: twitterfollowers:50..100

from

Use this filter to match only tweet that are written by the specified Twitter user. Note, you do not need to input an @ sign.

Example: from:falconIO

Site

Use this filter to return results only from a specified website.

Example: site:falcon.io

 

 

EXAMPLE QUERIES.

The below examples demonstrate the various kinds of queries that can be created in the Query Builder.

Group

If you have multiple combinations of phrases and keywords to include or exclude, it is possible to group queries using parentheses.

Example: (Pandora OR tiffany) (jewelry OR charms OR rings OR diamonds) -(radio music) will return results of Pandora or tiffany with either jewelry or charms or rings or diamonds while excluding those results that contain the words radio and music.

Word

The most basic query is a one-word query.

Example: Falcon

Note, case sensitivity is not considered.

Phrase

To listen to an exact phrase, quotation marks need to be used.

Example: “Orange juice”

hashtag

To listen to a hash-tag, just add a # symbol in front of the keyword.

Example: #applejuice

User mention

To locate a mention of a Twitter user, add an @ sign.

Example: @falconIO

Proximity

To search for a combination of words that appear close together in a sentence, add a tilde symbol, ~. For example, we want to find mentions of Falcon Social, but are also interested in mentions of Falcon close to the word Social.

Example: “falcon social”~5 will return a result such as ‘falcon is great for social media management’.

Wildcard

The wildcard clause makes it possible to listen to various versions of a word without using multiple OR operators, for example, the difference between American and British English spelling.

Example: customi?e will return results that contain ‘customize’ and ‘customise’. 

Note, the ? operator returns results that differ by a single character. For zero or multiple different characters, you can use the * operator.

Example: comput* will return results such as compute, computer, computing etc.

 

Note, if you change your query in the Advanced Builder you will not be able to use the more basic Query Builder.

For further help, please contact our Support team in-app or via [email protected]