Help Center.

If you have any questions about, we are here to help.

Compromised channels.

How to report a hacked social media account.


In the age of social media, company manager accounts are clear targets for hackers. Being an administrator/manager of company social media profiles should prompt a higher degree of security surrounding your personal profile. 

If you suspect you have been hacked, use the following avenues for Facebook, YouTube, LinkedIn, Twitter, Google+ and Instagram to secure your accounts!

  1. Report a hacked Facebook account:
  2. Contact Twitter support:
  3. Recover a Google+ account:
  4. Report a hacked YouTube account:
  5. Report a hacked Instagram account:
  6. Verify your identify for a  LinkedIn account: 



I received an email asking me to log-in to my Facebook/Twitter/G+, etc. profile to enter a competition

Think before you click. Often hackers send these 'phishing' emails prompting you to enter your Facebook log-in details to enter a competition or 'secure your account'. Take heed and do not open any emails that seem suspicious or do not come from a secure site (usually noted by https in the URL).

Hot tip: Take steps to secure your account beforehand.

Facebook allows you to enact extra security measure to reduce vulnerability. 

  • Turn on Trusted Friends. Name 3-5 persons who can help you regain access to your account.
  • Enable login approvals. Enter a security code each time you use a new device.
  • Receive login notifications each time someone logs into your account from an unknown browser.


Note - If your account has a dedicated Facebook Account Manager, contact them directly in the event of a compromised account.