Help Center.

If you have any questions about Falcon.io, we are here to help.

Manage users.


Build your dream team for ultimate social media collaboration by adding and removing users.

Add A Team Member

1. Click on your user icon in the lower left-hand corner of the platform and select Settings from the drop-down menu.

2. Select the button Teams from the left-hand sidebar.

3. Select the Team where you want to create a new user.

4. Click on the Add Team Member button and search for the user you want to add.

 

CREATE A NEW USER 

1. Click on your user icon in the lower left-hand corner of the platform and select Settings from the drop-down menu.

2. Select the button Teams from the left-hand sidebar.

3. Select the Team where you want to create a new user.

4. Click on the Create New User button and fill out the necessary fields. Determine the Role of the new team member (Read an explanation of the available user roles in Falcon in the User setup). 

5. Click the Show Advanced button to select feature access (Content Pool and Audience), user expiration and geo targeting (Languages and Countries).

Note - The new user will have access to all channels, which are assigned to the team he or she is part of.

 

DELETE A USER

  1. Click on your user icon in the lower left-hand corner of the platform and select Settings from the drop-down menu.
  2. Click on the button Teams from the left-hand sidebar.
  3. Select the Team where you want to remove the user from.
  4. Choose the user and click on the button Remove .
  5. Confirm, that you want to delete the user by clicking Remove from Team. After your confirmation the User will be removed.