Help Center.

If you have any questions about Falcon.io, we are here to help.

What's new? Summary of features from 2015.

Learn more about the new features of Falcon from 2015.

 

Below is a summary of the key Falcon features released during 2015:

 

SETTINGS

  • You can now integrate your Facebook Ads Account with Falcon, making it possible to promote content from Publish.
  • Improved channel integration flow and added ability to sort channels by name, status or team.

 

 

ENGAGE

 

Images+Unread update

 

PUBLISH

  • You can now promote content as Facebook or Instagram Ads.
  • An updated filtering system now lets you better differentiate between content types or states in the calendar.
  • You can now mention Facebook pages in your posts.
  • You can now export your content calendar.
  • An updated editor lets you preview content in either a desktop or mobile view.
  • You can now publish video to Twitter from Publish.
  • Tags have been renamed Labels to tie in with the Labels Quick Report.

 

<wistia>wt4z4jjaco</wistia>

 

LISTEN

  • Completely new Query Builder, both for basic and advanced query creation.
  • Complex queries are now possible with new filters such as proximity, wildcard and site.
  • Sentiment analysis. You can now get a feel for how your audience feel about each topic.
  • Realtime preview of results when setting up a Listen query.
  • Historical indexing means you can now get results instantly in Listen projects.
  • The design and performance has also been updated so you can quickly navigate to topics.

<wistia>r76vpe6gik</wistia>

 

MEASURE

 

Labels-Quick-Report

 

MOBILE

 

We also introduced our in-app chat functionality so you can get support directly within Falcon.

We will continue to innovate and develop throughout 2016, ensuring that you can do what you do best - delight your audience and ultimately succeed on social.

If you have any questions or would like to submit a feature request, contact us in-app.