Help Center.

If you have any questions about Falcon.io, we are here to help.

Updated Engage UI | October

Our Release Log documents the latest Falcon Social features and fixes.

Below is a summary of what’s new in the Falcon Social platform for the week commencing 26th October 2015.

We’ve made Engage even more engaging with an updated UI:

Unread messages will be shown by default
Cleaner look & feel, with fewer distractions
Clearer message context, with information about the sender, date, type of message & channel
Improved team collaboration
Better insight on conversation content

<wistia>wiskieukf3</wistia>

You can now engage on the go with the Engage app for iOS and Android.

Wildcard and Site filters were added to the Advanced filters, meaning you can dive even deeper with your Listen queries.

Optimized visualisation of images in Listen results.

Facebook link thumbnails are now clickable.

Linkedin posts now have a maximum of 600 characters.

Links of 60+ characters are now truncated to 60 characters max.