Delve even deeper into what's being said on social media.
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Our expert answers the most burning social media questions from our readers.
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Sure, you've got some great deals, but have you considered how to keep holiday-shoppers coming back the rest of the year?
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Cultivate a positive presence and establish purpose on social channels with clear community guidelines.
Customers expect instant engagement on social media. Is your brand ready to take the real-time plunge?
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Are you losing customers to your more socially-aware competitors?