JOBS.

We have jobs. And dance moves.

Founded in 2010, we’re perhaps too mature now to still call ourselves a startup, but we’ve retained our startup ethos of encouraging autonomy, ambition, boldness and experimentation. Working in this kind of environment is a very rewarding choice, but it also requires a certain personality. We value open people who take initiative and aren’t afraid to fail, learn from mistakes, adjust, and try new things.

RESEARCH & DEVELOPMENT

“We are extremely lucky to have such a wealth of experience and expertise in our R&D team here at Falcon. Emerging from a broad range of engineering backgrounds, with successful projects and industry awards under their belts, our developers, designers and PMs continue to deliver their skills and commitment in realising our ambition to make Falcon the best social media tool on the planet!”

Niels Bjerg, Director of Engineering

Frontend Engineer - Budapest

Budapest, Hungary - Full-time

As a Falcon Frontend Software Engineer, you will help build, scale and improve the frontend of a fast growing Customer Experience platform. You will aid us in building a real time, scalable, stable platform serving thousands of clients in a reliable, consistent and performant manner.You will be using new technologies, to solve hard problems in a friendly and encouraging work environment. You will also be encouraged to share your experience and knowledge, sparring with your colleagues to grow together!Please note...

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Frontend Engineer - Sofia

Sofia, Bulgaria - Full-time

As a Falcon Frontend Software Engineer, you will help build, scale and improve the frontend of a fast growing Customer Experience platform. You will aid us in building a real time, scalable, stable platform serving thousands of clients in a reliable, consistent and performant manner.You will be using new technologies to solve hard problems in a friendly and encouraging work environment. You will also be encouraged to share your experience and knowledge, sparring with your colleagues to grow together!What we...

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Java Backend Engineer - Copenhagen

Copenhagen, Denmark - Full-time

As a Falcon Back-end Software Engineer, you will help build, scale and improve the backend of a fast growing Customer Experience platform. You will aid us in building a real time, scalable, stable platform serving thousands of clients in a reliable and performant manner. You will be using new technologies, to solve hard problems in a friendly and encouraging work environment. You will also be encouraged to share your experience and knowledge, sparring with your colleagues to grow together!

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Java Backend Engineer - Sofia

Sofia, Bulgaria - Full-time

As a Falcon Back-end Software Engineer, you will help build, scale and improve the backend of a fast growing Customer Experience platform. You will aid us in building a real time, scalable, stable platform serving thousands of clients in a reliable and performant manner. You will be using new technologies, to solve hard problems in a friendly and encouraging work environment. You will also be encouraged to share your experience and knowledge, sparring with your colleagues to grow together!

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Site Reliability Engineer - Budapest

Budapest, Hungary - Full-time

Site Reliability EngineerFounded in 2010, we’re perhaps too mature now to still call ourselves a startup. But we’ve retained our startup ethos of encouraging autonomy, ambition, boldness and experimentation. Working in this kind of environment is a very rewarding choice, but it also requires a certain personality. We value open people who take initiative and aren’t afraid to fail, learn from mistakes, adjust, and try new things. As a Site Reliability Engineer, you will help build, scale, maintain and improve...

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Customer Experience

“I am so proud to lead one of the most passionate and dedicated group of people I have ever had the pleasure of working with. Our Customer Experience team is filled with a wide range of people with different experiences, and cultures, all motivated by one thing: Ensuring our customers are positively blown away by a stellar customer experience through exceptional support, customised in-depth platform training and best practice guidance, deepening and strengthening of every customer relationship, and a never ending focus on exceeding every customers expectation. Our main goal is to make sure we have extremely happy customers that stay with us for many, many years to come.”

Jillian Falconi VP of Customer Experience

Customer Success Associate

Copenhagen, Denmark - Full-time

As a Customer Success Associate, you are focused on securing healthy long-term adoption among your assigned portfolio of customers through trainings, follow ups and additional check-ins. You are a driven, customer-centric, team player who loves leveraging your versatility and critical thinking aptitudes to develop relationships and deliver results for our customers.

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Customer Success Associate

New York, US - Full-time

As a Customer Success Associate, you are focused on securing healthy long-term adoption among your assigned portfolio of customers through trainings, follow ups and additional check-ins. You are a driven, customer-centric, team player who loves leveraging your versatility and critical thinking aptitudes to develop relationships and deliver results for our customers.

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Customer Success Associate for Growth

New York, US - Full-time

As a Customer Success Associate for growth, you are focused on securing healthy long-term adoption among your assigned portfolio of customers through trainings, follow ups and additional check-ins. You are a driven, customer-centric, team player who loves leveraging your versatility and critical thinking aptitudes to develop relationships and deliver results for our customers. Key performance indicators for this role will be customer renewal and growth. As a result of these metrics you will need to be commercial focused with an...

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Customer Success Associate for Growth

Copenhagen, Denmark - Full-time

As a Customer Success Associate for growth, you are focused on securing healthy long-term adoption among your assigned portfolio of customers through trainings, follow ups and additional check-ins. You are a driven, customer-centric, team player who loves leveraging your versatility and critical thinking aptitudes to develop relationships and deliver results for our customers. Key performance indicators for this role will be customer renewal and growth. As a result of these metrics you will need to be commercial focused with an...

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Team lead, Customer Success US

New York, US - Full-time

As Team lead of Customer Success US, your main responsibilities are to assist with daily operations, helping maintain and improve the performance where necessary of the US Customer Success (CS) team. Team Leaders should lead from the front in regards to customer engagement, customer retention and discovering potential growth opportunities within your portfolio, and help motivating and developing the individual Customer Success Managers (CSM) in the team to follow your direction. An integral part of your role will be co-ownership...

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Sales

“Simplifying social media management for enterprises large and small is the main focus of Falcon’s team of product specialists. We have a multi-national, multi-talented mix of lively personalities who bring a hugely diverse and rich experience to Falcon. We consider our customers more as friends, and fill each others’ days with bags of team spirit, and of course a healthy dose of competition.”

Oliver Quittek, Director of Sales EMEA

Account Manager

Copenhagen, Denmark - Full-time

Falcon.io is looking for an Account Manager with a specific focus of maintaining and developing our existing global accounts. You will join a team of Account Managers who are managing their own client portfolios (including renewal negotiation and upselling) with a strong emphasis on forging long-term relationships in close collaboration with our Customer Experience and Sales Teams. You will report to the manager of account management who has the overall responsibility of leading our Account Management team.

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Account Manager

New York, US - Full-time

Our New York Sales team is looking for a Player/Coach Account Manager with a specific focus of maintaining and developing our existing global accounts. You will join a team of Account Managers who are managing their own client portfolios with a strong emphasis on forging long-term relationships in close collaboration with our Customer Engagement Team.

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Inside Sales Associate - New York

New York, US - Full-time

Inside Sales Associates play a key role in the Falcon.io sales process. The role focuses on prospecting new clients within the US and Canada.  You will be responsible for reaching out to potential clients - via cold calls, emails and social channels - to learn their current pain points and sell the Falcon.io solution. Our most successful team members are numbers driven, self motivated, hard working, team players.Falcon.io is a maturing startup with an ethos of encouraging autonomy, ambition, boldness...

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Sales Associate - Nordics & Benelux

Copenhagen, Denmark - Full-time

Falcon.io is looking for a Swedish/Norwegian/Dutch speaking Sales Associate in Copenhagen, focusing on the Nordic & Benelux markets! We are a maturing startup that's not small anymore, and we are still growing, but we've retained our startup ethos of encouraging autonomy, ambition, boldness and experimentation. Working at a startup is a very rewarding choice, but it also requires a certain personality. We value open people who take initiative and aren’t afraid to fail, learn from mistakes, adjust, and try new...

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Sales Associate DACH

Berlin, Germany - Full-time

Are you passionate about using your current social media knowledge to engage decision makers and influencers via the phone? Are you familiar with the competitive landscape of social media enterprise software providers, and would you like to become an expert with the Falcon solution?Then you could be our next Sales Associate for the German speaking markets, based in our Berlin office, joining the great team of Falconeers all passionate about helping clients around the world.

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Sales Associate UKI

Copenhagen, Denmark - Full-time

Are you passionate about using your current social media knowledge to engage decision makers and influencers via the phone? Are you familiar with the competitive landscape of social media enterprise software providers, and would you like to become an expert with the Falcon solution?   Then you could be our next Sales Associate for the UKI markets joining the great team of Falconeers, all passionate about helping clients around the world.

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Senior Account Executive

New York, US - Full-time

You are passionate to use your social media knowledge and engage decision makers, market leaders and influencers, representing the only European founded Facebook Preferred Marketing Developer and Google+ Pages partner. You are also very familiar with the competitive landscape of social media, SaaS software providers and are excited about the Falcon.io solution? Then you could be our next Senior Account Executive!

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Operations

“In a company that is so fast-growing, we are there as the duct tape of Falcon, to stay on top of that growth and change at all times. We do that by continuously challenging the current organizational status quo. By adding the terms "process-flow-chart", "excel" and "execution" to the Falcon vocabulary, we sharpen the Falcon landscape. Currently the team covers everything from Finance over Procurement to Employee Success. We are proud of our dedicated work ethic and thrive on the young spirit of the team.”

Todd Graber, Chief Financial Officer

Commercial Systems Specialist

Copenhagen, Denmark - Full-time

Falcon.io is looking for a Commercial Systems Specialist to support the Commercial Systems Team with managing and maintaining our internal commercial systems and to work closely with the Commercial Operations team on other exciting projects. These projects span from operational implementations to strategic initiatives, and have a strong tooling and process focus to drive additional revenue growth for the company.As part of the Commercial Systems team you will be joining the Commercial Operations team (CommOps) which is a cross departmental...

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Finance & Payroll Specialist

Sofia, Bulgaria - Full-time

As Finance & Payroll Specialist, you coordinate and facilitate the payroll and accounting preparation for our Bulgarian office as well as supporting the Finance team with global payroll and accounting tasks. You will be based out of our Sofia office within the Finance and Legal team with colleagues in both Copenhagen and New York City. You’ll join a Group Finance and Legal team that is working with and supporting all of our offices. We are looking for new team member...

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Finance Internship

Copenhagen, Denmark - Intern

Falcon.io provides a unified SaaS platform for social media listening, engaging, publishing and managing customer data. We enable our clients to explore the full potential of digital marketing by managing multiple customer touch points from one platform. Our platform has already achieved great international traction in the market, with its technology endorsed by partnerships with Facebook, Twitter and Instagram. We are a maturing startup that's not small anymore, and we are still growing, but we've retained our startup ethos of encouraging...

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Marketing Manager

Berlin, Germany - Full-time

We’re looking for a strong native German marketer with a broad skillset to expand our position in the DACH market. You’ll be the driving force in growing our presence and establishing Falcon as a thought leader in digital marketing within DACH. If you love creating creative content campaigns, run digital tactics that drive traffic & growth - then this role is for you.As a professional, you love testing new ideas to identify fruitful projects that turn into recurring programs. You’re...

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Office Manager

Sofia, Bulgaria - Full-time

As an Office manager you’ll organise and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organisational effectiveness, communication and safety. You’ll work with a variety of administrational tasks across the departments, making office supplies arrangements, groceries & drinks orders, greeting visitors and providing support to our employees. All in all you should be able to ensure that the office is running smoothly and be driven, service-minded and...

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