We partner with the best in the business to provide our customers with the most innovative technology on the market.

Facebook Marketing Partner

As a Facebook Marketing Partner, has been awarded the Ad Technology and Community Management specialities. The partnership and specialities enable us to build a software that supercharges your ad campaigns, transform your social channels into customer service platforms, help you measure performance and develop effective marketing strategies through Facebook.

Instagram Partner is recognized as a specialist in Ad Technology and Community Management through the Instagram Partners program. As a partner, we complement Instagram’s marketing tools, simplifying and scaling success for businesses. Advertisers can easily manage ads throughout the planning, buying and optimizing process, and marketers can better interact and understand the Instagram community all within the Falcon platform.

WhatsApp Business Solution Provider is recognized as a Whatsapp Business solution provider, which means our customers can manage their WhatsApp messaging directly from Engage. People want to connect with businesses in the same way they chat with their friends and family — with fast, simple, and convenient messaging. And now business can build those connections directly from Falcon, integrating WhatsApp into their channel mix and enhancing their customer service strategy.

LinkedIn Marketing Analytics Partner

The LinkedIn Marketing Partner Program is a global community of LinkedIn-approved technology and service providers that marketers can leverage to save time and improve campaign performance. Within the category of Marketing Analytics, partners offer technologies that help you prove ROI and make better marketing decisions on LinkedIn.

Zendesk Integration Partner

Integrating and Zendesk will give you a new way to moderate your social media content. The integration allows you to selectively engage in a meaningful two-way conversation with customers that contact you via Facebook, Twitter, Google+, YouTube, and Instagram. Automatically tag the Zendesk tickets or assign them manually to a Zendesk agent as you monitor the conversation in the Falcon platform.

Lexalytics Integration Partner

Lexalytics is the leading enterprise text and sentiment analysis solution.’s direct integration with their Semantria API product allows users to view social data as either positive, negative, or neutral. Lexalytics harnesses the power of Deep Learning, and understands the context of what’s being analyzed. No confusion between dirty windows and Microsoft Windows here. Through Semantria our platform supports 11 languages: English, French, Portuguese, Spanish, Italian, German, Dutch, Mandarin, Danish, Norwegian and Swedish.

Smooch Integration Partner

The integration between Smooch and empowers our customers to take hold of the power of conversation at scale. Your brands can interact with audiences in a trustworthy, more immediate, more intimate, and ultimately more human way. Ask your Falcon representative how the Smooch integration can help you engage with your audience on some of the most popular messaging channels.

HubSpot Integration Partner

The integrations allows you to synchronize your customer data in HubSpot CRM to Falcon’s Audience module. The contacts from HubSpot will be imported and kept in-sync in Falcon. This allows you to create audience segments within Falcon that dynamically update based on changes you make in the contact fields within HubSpot, such as purchases made, lifecycle stages, or other categories.

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