Just the Social Media Platform You Need.
Whether you're starting out on social media or are already present worldwide, Falcon has the flexible pricing package for you.
Full Suite
Customizable packages for larger companies with multiple teams and markets.
- Unlimited channels, reporting & teams
Enjoy unlimited use of channels, reports and teams
- Content Calendar & Campaign Planner
Manage all your content in one calendar
- Social media advertising
Create automated ad campaigns at scale
- Advanced analytics dashboards
Track your performance across channels
- Competitor benchmarking
Benchmark your strategy across all major social networks
- Collaboration & approval flows
Assign permission based on role, ensuring transparency and quality.
- Custom on-boarding & support 24/7
Our flexible service packages are included with your license to help your social business flourish.
Essentials
From $129 per month
For single users and small teams.
- Content Calendar & Campaign Planner
Manage all your content in one calendar
- Advanced analytics dashboards
Track your performance across channels
- Community management
Use one inbox for all your interactions
- In-app support
Get in-app support 7 days a week
Our customers
We work with great companies, and even better people.
Katie
Momondo
Falcon's Publish tool has enabled us to do this with an easy view of all content pub...
lished and scheduled across all our channels.
Kenneth P.
FIBA
With Falcon we can easily plan, publish and keep tracks of our activities while havi...
ng a coherent presence.
Jerri H.
HarperCollins
Falcon makes Social Media Management... Manageable! From the product to the customer...
service - they have been amazing!
Jennifer M.
Sumo Sushi & Bento
From overwhelmed to simplified. With over 10 locations to manage at the moment, Falc...
on really has made the social media for our restaurant a more simplified thing.
Samantha R.
Flying Tiger UK
Great user-friendly experience. Very easy to use, everything is laid out clearly and...
you know exactly what each tab does.
Charlotte H.
Lexus Europe
Great tool with impressive service. We have previously unsuccessfully tried to share...
content with some 35+ markets, but with Falcon the content sharing was done easily and very fast.
96% Customer Satisfaction.
Here's why:
Online training resources
Join weekly training sessions or find answers in our help center.
7-days a week support
Real-time in-app chat, email, and telephone service.
Personal guidance
Dedicated support on your daily workflows or social media strategy.
FAQs
Falcon is a SaaS platform, all you need to do is log in, connect your channels and you’re ready to use the platform. No software or complex installation is required.
There are no additional fees apart from the subscription.
Yes, whether you're looking to add more users, channels, services or similar, we're here to help.
If you're currently on our suite packages (Starter, Pro or Premium), please contact your Account Manager. If you're having trouble reaching us, contact us here.
If you're on an Essentials package, reach out to us on [email protected]
If you'd like to get the latest invoice or update billing information, please contact your Customer Success Manager or reach out to us here.
If you're on an Essentials package, please reach out to us on [email protected]
No - we don't limit the use of scheduling, posts, reports, teams and similar.
Compare packages
Suite & essentials
Publishing & Scheduling
- Editorial Calendar
Plan, schedule, edit and post across multiple networks.
- Content Pool
Store assets for repurposing, plugs into your DAM and Cloud storage.
- Campaign Planner
Map, brief, roll-out and collaborate on end-to-end campaigns.
Suite & essentials
Analytics
- Post & campaign performance
100+ post level metrics for Facebook and Instagram.
- Cross-channel metrics
Advanced metrics for Facebook, Instagram and Twitter.
- Customizable dashboards
The intuitive UI makes building your report simple and fast.
Suite & essentials
Social Media Engagement
- Customizable inbox
Arrange multiple feeds to build the inbox that suits you best.
- Teamwork facilitation
Share notes and assign messages to team members.
- Audience profile cards
Existing contacts’ profile cards appear beside messages.
Suite & essentials
Security
- HTTPs
Secure Connection & HTTPS for all pages
- Login with 2FA or via SSO
Secure and easy login via Single Sign-on or 2FA
- Cyber Essentials Certified
Achieved certification of the IT infrastructure requirements of the Cyber Essentials Scheme, promoting a secure platform infrastructure
Suite & essentials
Data protection and Privacy
- User Audit Log
Full GDPR compliance.
- Retention policy
Clear, GDPR-compliant customer data retention policy.
- Privacy policy
GRPR-compliant privacy and governance policy.
Not included in essentials
Social monitoring
- Social media listening
Monitor social media and the internet to discover a goldmine of information.
- Advanced parameters
Track brands, topics, keywords and phrases; refine with advanced parameters.
- Create custom audiences
Take any Listen project and create an audience from the individual profiles detected.
Not included in essentials
Benchmarking
- Competitive analysis
Benchmark your strategy across all major social networks.
- 100k brands, 7 years historical data
Our database of over 100,000 brands lets you benchmark your performance on multiple levels.
- Brand content newsfeed
See a content dashboard of the brands you're following.
Not included in essentials
Advertise
- Facebook & Instagram ads
Schedule and post ads on Facebook and Instagram, including Click-to-WhatsApp ads.
- Ad automation
Set and apply Smart Labels to automatically activate targeting and objectives on organic posts.
- 100+ performance metrics
Choose from over 100 paid metrics for informed campaign optimization.
Not included in essentials
Audience
- Personalized profile cards
Automatically list social messages, comments or mentions on owned channels.
- Create custom audiences
Employ these directly in Falcon or export them to your Facebook Ads Manager.
- CRM integration
One-way sync with Salesforce, HubSpot and MS Dynamics to centralize data.
Not included in essentials
Governance
- Permission levels & user roles
Map your organization using up to five different user roles with varying access and permission levels.
- Approval flows
Avoid publishing substandard posts with simple approval flows.
- Team access levels
Manage channel permissions with teams.
Not included in essentials
Support & Service
- Phone, email, chat 24/7
Get real-time support from our Falcon Support Superninjas.
- Help Center & live training
Join weekly training sessions and learn how-tos, tips & tricks from our knowledge base.
- Premium inbox
Priority Support on Premium Packages.
Not included in essentials
Discover
- Branded content library
Identify the visual elements of images from the most engaging branded content.
- Events calendar
Use our calendar of important events & holidays to plan your campaigns.
- Curation & collaboration
Invite your team to collect and comment on highly engaging branded content from other brands.
Find the right package
Get a personal demo & advice from our team