This Privacy Policy describes how Falcon.io processes any personal data that we collect about you as described herein. Our policy is to process your personal data at all times in accordance with applicable data protection laws and regulations, and apply appropriate measures to secure your data. By “personal data” we mean any information which relates to an identified or identifiable individual.

1. Who is collecting your personal data

The entity responsible for collecting and processing your personal data is:

Falcon.io ApS
CVR No. 33362226
H.C. Andersens Boulevard 27, 1.
1553 Copenhagen V
Denmark
[email protected]

 
Our data protection officer can be contacted at:
[email protected]

Falcon.io ApS owns a range of subsidiaries jointly referred to as “Falcon.io Group Companies,” which include Falcon.io GmbH in Germany, Falcon.io Kft. in Hungary, Falcon.io EOOD in Bulgaria and Falcon Social, Inc. DBA Falcon.io in the United States of America.

2. Descriptions of processing activities

2.1 – Marketing

2.1.1 Purpose
Personal data is collected and processed for marketing purposes, including targeting our communication with you based on your interest and focus area, providing you relevant marketing materials and managing this relationship.

2.1.2 Categories of personal data
We process the following categories of personal data about you:

Contact information – e.g., Name, (Business) Email, (Business) Address, Phone no., Job role

Company Information – e.g., Business size, approx. number of employees.

Interests and behaviour – e.g., what content you read and reason for receiving content from Falcon.io.

2.1.3 Sources
We collect information on you from the following sources:

• Directly from you
• From publicly available online sources, such as company websites, social networks and company registries.

 
Falcon.io uses cookies to collect some of this information from you. See further information in our cookie policy available here: https://www.falcon.io/cookie-policy/.

2.1.4 Legal basis for processing
We process personal data, as described, based on the following legal basis:

Legitimate interest

• Falcon.io has a business interest in processing certain business-related personal data in order to strengthen and research its market position, market its products and services and make informed decisions on target groups of its marketing efforts.

 
Consent

• In order to provide you with direct marketing emails, and collection of data from cookies, you need to consent for this purpose. Note that a consent is voluntary and can be withdrawn at any point in time.

 
2.1.5 Recipients
We transfer your data to the following recipients:

• Service providers, such as IT/software providers
• Falcon.io Group Companies

 
2.1.6 Storage
We will store your personal data as long as is necessary for the mentioned purpose.
Personal data processed based on legitimate interest, and will be stored for as long as Falcon.io has a business need for the data.

Processing based on consent is stored until you opt-out, and is deleted, unless it is retained for Falcon.io’s legitimate interest referenced above.

2.2 – Website operations and optimisation

2.2.1 Purpose
Personal data is collected and processed when you use our public facing website(s) in order to:

• Properly render our website and provide you functionality, such as remembering your preferences;
• Optimise the user experience on our website and the services we provide;
• Collect statistics on your use of our website.

 
See further information in our cookie policy available here: https://www.falcon.io/cookie-policy/.

2.2.2 Category of personal data
We process the following categories of personal data about you:

• Statistics data on your visits and actions
• Information stored in cookies to provide information, e.g. remembering preferences
• Device and visit details, e.g. IP-address

 
2.2.3 Sources
We collect information on you from the following sources:

• Directly from you

 
2.2.4 Legal basis for processing
We process personal data as described in this section based on the following legal basis:

Legitimate interest

• Falcon.io has a business interest in processing certain business-related personal data in order to provide functionality of the websites it operates, and may require to use cookies to provide such services

 
Consent

• For any information we collect which is not needed for functionality, are governed by the legitimate interest above.

 
2.2.5 Recipients
We transfer your data to the following recipients:

• Service providers, such as IT/software providers
• Falcon.io Group companies

 
2.2.6 Storage
We will store your personal data as long as is necessary for the aforementioned purpose, until Falcon.io no longer has a legitimate interest in processing the personal data which prevails over your freedoms and rights.

2.3 – Delivery of services
(app.falcon.io including mobile apps and support)

2.3.1 Purpose
Personal data is collected when you use our services (requires log-in) in order to:

• Operate and ensure proper functionality of the services
• Allow you to log in to and access the services
• Log security
• Improve the services
• Track and review statistics and metrics on use of the Services by analyzing user behavior on the platform
• Allow you to contact Falcon.io, e.g., for support requests via chat or e-mail functionalities

 
2.3.2 Category of personal data
We process the following categories of personal data about you:

Platform
Contact and User information

• e.g., Name, username, unique user ID, e­mail address, job title, password, internal management groups, access level of users

 
Platform use session information

• e.g. IP-address, device information (hardware and software, e.g., browser and operating system), approximate geographical location, log-in/log-out time

 
User usage information

• e.g., Actions performed in the Services, such as clicks, movement tracking, content uploaded or written in the services (hereunder, “cookie information”), and other monitoring of use of the Services’ features.

 
Support
Further business contact information (Phone numbers, mailing address)
Support correspondence

2.3.3 Sources
We collect this information;

• Directly from you or your device(s);
• From your employer/admin(s) creating your account

 
2.3.4 Legal basis for processing
We process personal data as described in this section based on the following legal basis:

Legitimate Interest
In order for Falcon.io to successfully deliver the services and provide support to you, Falcon.io has a legitimate interest in collecting the information listed above in order 1) for the services to operate properly, 2) to ensure the integrity and security of the services, and 3) to allow Falcon.io to continuously improve its service offering.

2.3.5 Recipients
We transfer your personal data to the following recipients:

• Falcon.io IT/Service Providers
• Falcon.io Group Companies
• Employer/Admin(s) of the account on our platform which your user is associated with.
• Users of Falcon.io services associated with the account your user belongs to, in order to provide meaningful collaboration functionalities of the Services.

 
Falcon.io Group Companies

• United States – EU Standard Contractual Clauses and/or Privacy Shield Certification

 
2.3.6 Storage
We will store your personal data as long as is necessary for the mentioned purpose, or in other words, as long as Falcon.io has a legitimate interest in processing it. Falcon.io may retain data after you have ceased using the services for documentation and accountability purposes.

2.4 – Job application processing

2.4.1 Purpose
Personal data is collected when you apply for a job position and when we are conversing with potential candidates. The data is processed when assessing candidates for job positions, and transferred to a employment file if hired.

2.4.2 Category of personal data
We process the following categories of personal data about you:

• Contact information (e.g. Full name, email address, mailing address, phone no.)
• Professional qualifications (e.g. CV, language fluency, education, certifications, publications, references and works)
• Application (e.g. motivation for applying)
• Employment eligibility in the applicable country
• Background information (e.g., current/previous employer(s) reference check, links to online profiles and websites (e.g. Linkedin, Xing or professional blogs, where you heard of Falcon.io, other free-text information))

 
2.4.3 Sources
We collect information on you from the following sources

• Directly from you
• From your online professional profile, such as LinkedIn or Xing.
• From your previous employer(s)

 
2.4.4 Legal basis for processing
We process personal data as described in this section based on the following legal basis:

Legitimate interest
In order for Falcon.io to pursue its interest in processing your application for a job position, and finding qualified candidates, Falcon.io will process the information as submitted, and available on your online professional profiles or websites. If you are hired for a position, we have an interest in storing your application data on your employment file, which will be treated in accordance with our internal policies.

Consent
In order to provide you with information on future job opportunities, you can consent to Falcon.io storing your information for a longer period. Note that consent is voluntary and can be withdrawn at any point in time.

2.4.5 Recipients
We transfer your data to the following recipients:

• Service providers, such as IT/software providers
• Falcon.io Group Companies

 
2.4.6 Storage
We will store your personal data as long as is necessary for the mentioned purpose:

Personal data processes on the basis of legitimate interest

• Data is stored until the a job role you applied for, or an alternative role which you have indicated interest in, has been closed.

 
Personal data processed on basis of consent

• Data is stored for 6 months following the time of consent, unless consent is withdrawn at an earlier stage.

2.5 – Social media/network communication, analytics and statistics

2.5.1 Purpose
We will process your personal data for the following purposes:

• Communication with Falcon.io over social media networks, e.g., posting, commenting or using hashtags part of Falcon.io campaigns.
• Statistics and analytics of social media/network communications

 
2.5.2 Category of personal data
We process the following categories of personal data about you:

• Social Media/Network Profile information (e.g., name, username, profile picture)
• Social Media Communication Content (e.g., posts, messages, comments (including imagery), and sentiment of aforementioned)
• Social Media metadata (e.g., time stamp, approximate location, device information)

 
2.5.3 Sources
We collect information on you from the following sources

• Online social media/networks (e.g., Facebook, Twitter, Instagram, Tumblr, G+, LinkedIn)

 
2.5.4 Legal basis for processing
We process personal data as described in this section based on the following legal basis:

Legitimate interest
In order for Falcon.io to pursue its interest in effectively processing and managing your communication with Falcon.io on social media networks/channels, including deriving certain analytics on Falcon.io’s social media/network presence, Falcon.io collects your personal data.

2.5.5 Recipients
We transfer your data to the following recipients:

• Service providers, such as IT/software providers
  • For Google Cloud, a Falcon.io service provider, a list of recipients, updated from time to time, can be found here: https://cloud.google.com/terms/subprocessors
• Falcon.io Group Companies

 
2.5.6 Storage
We will store your personal data as long as is necessary for the aforementioned purpose, until Falcon.io no longer has a legitimate interest in processing the personal data which prevails over your freedoms and rights.

2.6 – Brand & marketing research

2.6.1 Purpose
We will be processing your personal data to measure and research Falcon.io brand and marketing efforts.

2.6.2 Category of personal data
We process the following categories of personal data about you:

• Public media content, e.g., blogs, articles, public social network posts, etc., and meta-data (time, date, approx. location, source, hashtags, key words, sentiment of content)
• Public media content author information, e.g. ,name, alias, source link.

 
2.6.3 Sources
We collect information on you from the following sources

• Online websites, such as blogs and social networks.

 
2.6.4 Legal basis for processing
We process personal data as described in this section based on the following legal basis:

Legitimate interest

• Falcon.io is pursuing its legitimate interest in researching, analysing and creating derivative statistics on the market’s opinion on Falcon.io brand and marketing efforts, to assess Falcon.io’s competitive landscape, impact of marketing efforts and adjust its business model, products and services accordingly.

 
2.6.5 Recipients
We transfer your data to the following recipients:

• Service providers, such as IT/software providers
  • For Google Cloud, a service provider, a list of recipient, updated from time to time, can be found here: https://cloud.google.com/terms/subprocessors
• Falcon.io Group Companies

 
2.6.6 Storage
We will store your personal data as long as is necessary for the mentioned purpose, until Falcon.io no longer has a legitimate interest in processing the personal data which prevails over your freedoms and rights.

3. Transfer to countries outside of the EU/EEA

As mentioned above, we will transfer your personal data to certain recipients, which may be residing in countries outside of the EU/EEA. For the respective categories of recipients, the countries and mechanism of transfer are:

Falcon.io Group Companies

• United States of America – EU Standard Contractual Clauses and/or Privacy Shield Certification

 
Service providers, such as IT/software providers

• United States of America – EU Standard Contractual Clauses, Privacy Shield Certification and Binding Corporate Rules
• Canada – EU Commission Adequacy Finding
• Philippines, Singapore, Brazil- Binding Corporate Rules (Processor)
• India – EU Standard Contractual Clauses
• Australia – EU Standard Contractual Clauses and Binding Corporate Rules (Processor)
• Japan – EU Standard Contractual Clauses and Binding Corporate Rules (Processor)
• A list, updated from time to time, of third countries of Google Cloud and Google can be found here https://cloud.google.com/terms/subprocessors and https://cloud.google.com/terms/identity/subprocessors.

 
Transfers to third countries will only occur in accordance with the specific purpose (as listed under each article). Falcon.io will always ensure necessary guarantees are in place in order to to safeguard your personal data, before a transfer is initiated to a country outside the EU/EEA.

In the event that the transfer is based on the EU Standard Contractual Clauses, you can obtain a copy of this by contacting [email protected].

4. Disclosure

Except as set forth above, Falcon.io will not disclose or share your personal data with third parties unless it is lawful, and notifying you (as permitted by law). Falcon.io may disclose or share personal data if:

• You request or consent to Falcon.io doing so;
• Falcon.io is required to do so by law, or as required by administrative or court order;
• Falcon.io needs to defend, protect or exercise its legal rights, or defend against legal claims or demands;
• Falcon.io is acquired by, or merged with, another company.

5. Your rights

You have the following rights:

• You have the right to request access, correction and deletion of your personal data.
• You also have the right to object to the processing of your personal data and have the processing of personal data restricted.
• You especially have an unconditional right to object to having your personal data used for direct marketing.
• If the processing of your personal data is based on consent, you have a right to withdraw your consent at any time. Your withdrawal will not affect the legality of the processing of your personal data up until the withdrawal time.
• You have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format (data portability).
• You have the right to lodge a complaint with a supervisory authority.

 
You can exercise your rights by submitting a request to [email protected].

Conditions and limitations may apply to your rights. For example, data portability, correction or deletion is not guaranteed, based on the specific circumstances of each processing activity.

6. Cookies

We may use “cookies”, pieces of information that Falcon.io’s webserver sends to your computer’s browser file. When you return, Falcon.io’s or a partner’s site will detect whether you have one of Falcon.io’s cookies on your computer. Falcon.io’s cookies help provide additional functionality to the Service and helps Falcon.io to analyze Service usage more accurately. For instance, the Services may set a cookie on your browser that keeps you from needing to enter a password more than once during a visit to the site.

When visiting Falcon.io’s websites, Falcon.io may also place third party cookies, which are used for marketing purposes. Falcon.io and its partners use these cookies, in order to deliver relevant marketing content to you when you visit Falcon.io’s or third parties’ websites.

The Falcon.io Services use Google Analytics for collecting cookie and usage data. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the information collected to track and examine the use of the Services, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. For the browser opt-out please visit: http://fal.cn/QTTp.

7. Revisions

Falcon.io may amend and update the Privacy Policy from time to time. The latest version of the Privacy Policy available on this website will always be the applicable version. If we make material changes to the Privacy Policy we will notify you via email or chat (if available) and otherwise announce it on the website.

Last revision: 24 May 2018