One profile for all customers
Every person who has interacted with your brand on social media receives a personal profile – listing available public information such as location, active networks and gender.
Enrich standard info with social data
Profile cards automatically list social media messages, comments or mentions from the individual. Salesforce CRM records can be synced to aid enrichment.
Engage by segment
Reach the right audience with the right messaging and timing: use Listen data to identify segments to monitor, target or export to the relevant advertising platform.
See how it works