Understand your consumers with the world’s leading social listening tool.
Monitor brands across 100 million online sources. With Listen — Powered by Brandwatch, you can spot emerging trends and find meaning in the conversations happening online.Request Demo
Know what the world is talking about right now
To power your decision-making, you need to know what people are saying about your brand, products, and competitors at all times. Listen lets you discover those trends in real-time so that you can react faster.
Get to know your customers better than you ever have
Monitor mentions to understand what makes your customers tick and what content resonates with them. Analyze sentiment and brand perception without the clunkiness of having to sift through large datasets manually.
Become crisis ready and prepared to bounce back
Our Listen software uses AI to detect spikes and drops in your data, so you are made aware of unusual activity. Plus, your team is automatically pinged about negative comments so they can act swiftly in case of an emerging crisis.
Set your customer service team up for success
Falcon’s Listen module links up beautifully with our social inbox, which you can customize to your heart’s content. Analyze, monitor, and act based on what you hear not only on social but also via forums, review sites, and beyond.
Networks supported by LISTEN | Powered by Brandwatch
Your All-in-One Social Media Management Platform.
Falcon helps brands take their social media marketing efforts to the next level. Manage your social channels, talk to your customers, benchmark your performance and more—all from a single platform.
“The Brandwatch integration with Falcon is a great addition to the tool and allows us to combine our content, engagement and listening activities in one place, saving time and making it easier to deliver insights.”