Showcase your efforts and social ROI in easy-to-build, unlimited reports. Quick Report templates and cloning save a lot of time. You can schedule automatic email sharing as well as display your data on external dashboards through the open API.
Power Your Decisions With Data.
Build your own custom reports
Monitor Team Performance
Track the volume of interactions your team has to deal with, along with how quickly each one is being resolved. You can set service targets for chosen goals and track performance metrics by channel or team member.
All the Features
Advanced metrics for Facebook, Instagram and Twitter.
Measure the impact of your posts, video and Stories.
The intuitive UI makes building your report simple and fast.
Unlike many other platforms there is no cap on the number of reports.
Clear documentation makes exporting to other platforms simple.
Post level metrics
100+ post level metrics for Facebook and Instagram.
Channel level metrics
100+ channel level metrics for Facebook and Instagram.
Team performance tracking
Set service targets to measure your customer response time.
Export reports as XLS, CSV, PDF, JPG or PNG with just a few clicks.
The Unified Social Media & CX Management Platform.
“Great user-friendly experience. Very easy to use, everything is laid out clearly and you know exactly what each tab does.”Social Media Manager
Flying Tiger UK
“With Falcon we can easily plan, publish and keep tracks of our activities while having a coherent presence.”Social Media Coordinator
“Great tool with impressive service. We have previously unsuccessfully tried to share content with some 35+ markets, but with Falcon the content sharing was done easily and very fast.”Social Media & Content Marketing