Sandra Eggers - Dräger

How to Build a Chatbot Your Customers Love

Discover how your company can use chatbots to improve customer service. Also, see how brands like H&M and KLM are successfully leveraging chatbots on Facebook.

Marketing Resource Library

Why Customer Experience is Vital to Goodyear

Looking for a new social media tool? Digital marketing expert Samir Militao discusses why Falcon is the best tool for Goodyear
Samir Militao
Goodyear

Community Management Strategy with Toyota

“We’re a challenging client--if Falcon works for us, it will work for the majority of brands.” -- Matt Searle, Toyota/Lexus GB
Matt Searle
Toyota GB

Slashing Costs with Stabilo

Looking for a social tool that fits your budget? Find out how Falcon can help you save long-term.
Frank Hanauer
Stabilo

Growing Positive Communities with Skullcandy

Digital marketing expert and Falcon client McKenna Taylor discusses how she uses Falcon to streamline community management
McKenna Taylor
Skullcandy

Crafting Global to Local Campaigns with Shimano

Watch this video to learn how to align strategies with multiple offices, why localized content is the best content, and how the right social media tool can help your team scale.
Roukebert De Boer
Shimano

Content Strategy with HarperCollins

Find out how to find strong content inspiration in unlikely places with social listening
Jerri Helms
HarperCollins Publishers

Purpose-Driven Marketing: Making an Impact

Gain insights into how momondo - and other leading brands - are using purpose-driven marketing to emotionally connect with global audiences.
Allan Askov Christoffersen
momondo / KAYAK

Audience-led Storytelling in the Age of Plenty

Brands are increasingly struggling to cut through the noise and be heard. Discover how to collect audience insights and craft meaningful stories that attract and engage audiences.
Christophe Hardy
Toyota Motor Europe

How to Turn Your Fans & Followers Into Friends

People engage with people, not with brands! Here’s Jameson Irish Whiskey’s strategy for building two-way, mutually beneficial relationships with its “mates” online.
Hanne Grainger
Jameson Irish Whiskey

Winning in Times of GAFA

How are the "Big Four" tech companies affecting marketers? Learn how to compete in today’s global marketplace and get tips on how to standout in a platform dominated world.
Philipp Westermeyer
OMR

Bringing Social to the Boardroom

How do you prove the value of social? Learn how you can evolve your social media strategy to become an insights powerhouse for your brand.
Sabrina Rodriguez
Dentsu Aegis Network

How to Build a Chatbot Your Customers Love

Discover how your company can use chatbots to improve customer service. Also, see how brands like H&M and KLM are successfully leveraging chatbots on Facebook.
Sandra Eggers
Dräger